MITEL

VOICE AND DATA

Mitel NetSolutions® is a registered CLEC in all 50 U.S. states and the District of Columbia offering a uniquely customer-focused model for providing businesses with voice and data communications services that include SIP trunking services, local T-1 services, long distance services, complex data networks and Internet connectivity along with complete network management and monitoring services.

In addition, Mitel NetSolutions provides local communications services specifically optimized, engineered and delivered for the Mitel family of communications platforms and Unified Communications solutions.

Mitel NetSolutions voice and data solutions include:

  • Complex Data Services. Mitel NetSolutions has the design, deployment and support capabilities to deliver and manage the advanced, complex data networking infrastructure required to support today’s mission-critical voice and data applications and converged solutions.
  • Internet Services. By providing high speed internet connectivity through T-1, Ethernet and optical broadband connections, Mitel NetSolutions has a wide range of fast, reliable and affordable high-speed Internet access services backed up with industry-leading service level agreements, customer service and carrier-neutral, Tier One technology.
  • Voice Services. From traditional local network services provided over the Public Switched Telephone Network (PSTN), to hybrid solutions blending PSTN offerings with Internet Protocol (IP) services, to advanced Session Initiation Protocol (SIP) providing advanced application delivery and support, Mitel NetSolutions offers a broad range of voice services, including local communications services specifically engineered and delivered for the Mitel family of communications platforms, all backed by industry-leading customer service and support.
  • Additional Services. Through our industry-leading Mitel NetSolutions’ portfolio of best in breed, telecommunications services, Mitel NetSolutions delivers powerful tools that easily meet business requirements, including productivity-enhancing services like WebFax, Audio Conferencing and Hosted Web Conferencing, and proactive network solutions like cloudNOC Network Monitoring and Management.
  • Support. Mitel NetSolutions customers have enjoyed industry-leading, first-level customer service for the past five years from our 100% North America-based customer support team and our one minute service guarantee that underscores our commitment to providing real-time customer care and support.*With our One Minute Service Guarantee; if our live support team fails to answer your call to our primary inbound customer care number in under one minute, we will issue a $5 credit to the following month’s Mitel NetSolutions invoice.

Complex Data Services

  • cloudNOC
  • Managed Network Services
  • MPLS

SIP Services

  • ExpresSIP for Mitel Call Control
  • SIP Local Productivity Suite
  • Unlimited USA+ SIP Productivity Suite
  • Virtual USA SIP Productivity Suite

Internet Services

  • Broadband Internet
  • CloudNOC
  • Ethernet
  • MPLS VPN
  • Managed Network Services

Voice Services

  • Analog Integrated Access
  • Digital Integrated Access
  • Dynamic Local Access
  • ExpresSIP for Mitel Call Control
  • Long Distance
  • SIP Long Distance
  • Traditional Long Distance

PRI

  • PRI+ Productivity Suite
  • SIP Local Productivity Suite
  • Unlimited USA+ SIP Productivity Suite
  • VirtualUSA SIP Productivity Suite

Additional Services

  • Audio Conferencing
  • cloudNOC
  • Hosted Web Conferencing
  • WebFax

 

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